Shipping policy

Free Shipping:

Shipping is free all over India for selected products. For some products, you have to pay for shipping. For international addresses, we do charge shipping amounts depending on product type and weight.

Delivery Time:

Orders are shipped out directly from any of our many warehouses located in India and we will do everything we can to get you your order as fast as we can! Due to the popularity of our offers, please allow an estimated 3-8 days for your order to arrive. International shipping can take an estimated 4-6 weeks due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

Tracking:

YES, you will receive the AWB number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of an AWB number. If still, you face an issue in tracking your orders contact us at support@activlife.in

Multiple Packages:

If you have a multi-item order, each item may be shipped from different warehouses, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible.

Stuck or Lost Orders:

All of our orders are sent with insured shipping and handling. If an order gets stuck at any place, sent back, or even lost during the delivery process, we apologize! In cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Refused Orders:

As per the policies of Activ Life, customers cannot deny accepting the order at the time of delivery. Before shipping any order, the representative from Activ Life contacts each customer to confirm the order and their address details. If the customer confirms the order on call and then refused to accept it at the time of delivery, then Activ Life can take strict legal action against the buyer.